Terms and Conditions
Terms of Use:
By accessing masterfoodsafetytraining.com(website), you agree to the terms below. If you do not accept them, please exit immediately. These terms may change without notice, and users are responsible for reviewing updates.
All users of this Site acknowledge and agree to the following terms:
1. Recognized Provinces
Our course certificates are valid and accepted by health departments in Ontario.
2. Course Enrollment Duration
Students have 30 days from enrollment to complete the final exam. Failure to do so will result in enrollment expiration.
3. Minimum Exam Score Requirement
A passing score of 70% on the final exam is required to earn the Food Handler Certification. Once passed, the certificate is available for immediate download (no mailed copies).
4. Proctored Final Exam
The final exam is proctored via webcam, and a valid photo ID is required for identity verification. Proctoring ensures exam security, verifies the test-taker’s identity, and prevents cheating.
5. Free Retest Attempts
Students are entitled to free retest attempts as part of the course fee. However, failure to follow exam rules may incur a $25+tax retest fee.
6. No Refund Policy
Refunds are not provided once the course has started, defined as when any course material is accessed. Progress is tracked via checkboxes next to each material.
7. General Disclaimer
The information on this site is not a substitute for professional advice. Users should consult professionals before taking action based on this content. The information is for personal, non-commercial use only. Content may not be altered, republished, or redistributed without explicit consent from Master Food Safety.
8. No Warranties
While the information on this site is believed to be accurate, Master Food Safety does not guarantee its accuracy, completeness, or timeliness. The site is provided “as is” with no warranties. Users should not expect uninterrupted or error-free access, and all implied warranties are disclaimed.
9. External Links
This site may contain links to external websites not controlled by Master Food Safety We are not responsible for the content or privacy practices of these sites. Users assume all risks when using third-party resources.
10. Computer Security
While we take steps to prevent viruses, users should be cautious when downloading files and ensure they have proper security measures in place.
12. Governing Law
Legal disputes arising from the use of this site will be governed by the laws of Ontario and Canada. Users agree to submit to the jurisdiction of Ontario courts.
Privacy Policy:
Personal Information Protection Policy
Master Food Safety is dedicated to protecting client personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant laws. This policy outlines how we collect, use, and protect personal information.
What is Personal Information?
Personal information refers to details that can identify an individual, such as name, address, phone number, age, financial information, or educational background.
What Personal Information do we Collect?
We collect only the personal information required to provide our services, including:
Processing course enrollment
Delivering services and certifications
Sending information about our offerings
Personal information is typically collected directly from clients, though we may obtain it from third parties with consent or as authorized by law.
Website Data Collection:
When users create an account on our website, we collect their name, email address, and other necessary details. We also automatically collect technical information, such as IP addresses and browser details, for security and statistical analysis.
Orders: To enroll in our training programs, users must provide contact and payment details. This information is used solely for billing and service fulfillment.
Cookies: Our website uses cookies to enhance user experience. Cookies help track preferences and improve site functionality. Cookies are not linked to personally identifiable information.
Sharing of Information (Modes of Payment): We use third-party payment processors for transactions. These companies do not retain, share, or use personal data beyond processing orders.
External Links: Our website may contain links to other sites. We are not responsible for their content or privacy practices. Users are encouraged to review external site privacy policies.
Surveys: We may conduct surveys to improve our services. Participation is voluntary, and survey responses remain anonymous.
Consent: We obtain user consent before collecting, using, or sharing personal information unless permitted by law. Users may withdraw consent, though this may limit our ability to provide services.
Use and Disclosure of Personal Information: We use personal information only for its intended purposes and disclose it only when legally required. Some health authorities or sponsors (e.g., employers, schools) may require verification of training records.
Data Security: We take precautions to safeguard personal data, including encryption, access controls, and secure data disposal methods. Sensitive data, such as credit card details, is encrypted for transmission and stored securely.
Retention of Records Personal information is retained only as long as necessary for business or legal purposes. Food handler certifications expire after five years, and financial records are maintained for at least seven years.
Access to Personal Information Individuals have the right to access their personal information, subject to legal restrictions. Requests for access must be submitted in writing. If a request is denied, we will provide an explanation.
For privacy-related inquiries, contact our designated privacy officer at masterfoodsafetytraining.com.
We will respond to access requests within 45 days and may charge a reasonable fee for processing, except in cases of correcting inaccuracies.
